Our Story
Founded in 2009 by Ben Krynski as Phoenix First Aid, Real Response has evolved significantly over the years. In 2014, Motti Blum joined, and the company rebranded to Real First Aid, reflecting a broader training scope. By 2018, we became Real Response, emphasising our commitment to realistic, simulation-enhanced training.
Our unique approach integrates immersive simulations, including role-play, realistic scenarios, and special effects, to provide comprehensive emergency response training. Our courses cover First Aid, Emergency Response, Tactical Medicine, and Mental Health, among others. We operate from our main office in St Kilda, with additional training centres in Geelong, Gladstone, and Townsville, and offer onsite private courses and accredited Zoom courses nationally.
2009
Ben starts Phoenix First Aid
2010
Motti joins as a partner
2011-2014
The team begin to deliver first aid training in Melbourne
2014
Real First Aid is launched
2015
Real First Aid selected as one of the most innovative companies in Australia
2016
Real First Aid becomes an RTO
2017
Real First Aid expands to Sydney
2018
Real Response is launched
2019
Real Response acquires Geelong First Aid
2020
COVID-19
- Virtual first aid training
- Covid screening for Qantas
2021
Real Response Acquires CQ First Aid Gladstone
- introduction female mannequins
2022
BlueRoom mixed reality trainer is developed
2023
Real Response Acquires Safety First Aid Townsville
BlueRoom wins multiple awards
Real Response has always been at the forefront of innovation in emergency response training. Our approach includes cutting-edge techniques like simulated 000 calls, a simulation sound app (Android/iOS), female training mannequins, and nationally accredited Zoom training.
In addition to our emergency management, and training services, we are pioneering the future of emergency training with our BlueRoom division. This initiative uses mixed reality to simulate hazardous or hard-to-access environments, benefiting organisations like the Australian Airforce medical crews.
Our clients range from Metro Trains and Rio Tinto to the Australian Federal Police. We are dedicated to quality and realism, prioritising effective training over being the cheapest or fastest. Our team comprises experienced trainers, many of whom are current and former emergency responders.
Our team
At Real Response, our success is a credit to our incredibly high-achieving and passionate team. From first responders to Mixed Reality developers, we lead the way in creating new and innovative methods to deliver critical training.
Our team is composed of experienced professionals dedicated to enhancing the quality and realism of our training programs. They bring a wealth of practical knowledge and a commitment to excellence, ensuring that our participants receive the best possible training to handle emergencies confidently and effectively.
Scroll across to see the many people that make up Real Response!
Our mission
At Real Response, we passionately believe that there is no compromise on saving lives. Through years of research and collaboration with first responders, we developed our trademark simulation training to provide higher learning outcomes and fulfil our mission.
We only employ experienced emergency personnel with real world experience to create and deliver our courses. Their invaluable insight builds a learning environment that empowers participants to feel prepared and ready to respond to an emergency situation.
To empower people to navigate critical situations
Our values
We imagine things done better
Through innovation and creativity, we never stop looking for ways to improve.
We are real
We provide real training for real situations. What you see is what you get.
We strive to be empathetic
We put ourselves into the shoes of others and are always open to different perspectives.
We take responsibility
We know that if we do our job properly we can have a tremendous impact on the world.
We respect our limitations
We focus on what we’re good at, whilst also being open to asking for help in areas we need to improve.